today is the 4th day since i started working as a customer service assistant in nokia care centre.. although i was only under training mainly for this week at the main office.. out of the 3 trainings, only 1 or 2 of them actually helps.. then the rest of my time there is to help them with "data sorting".. sounds cool ar? its just sort the job sheets according to the different days, months n yrs. as for wat is job sheets..? its basically the report of wat the customer told mi regarding the problem they faced with their hp..
we had another 5 new comers today.. 3 filipinos, 1 indonesian, 1 malay.. and all 5 of them are gers.. tml onwards 3 of the gers (not the new comers) will be dispatched to Wheelock Place outlet for attachment.. i think next week onwards shall be mi n boon already.. hehe.. finally going to have a taste of how the work is really like...
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